Terms & Conditions
Please take the time to read these terms and conditions which govern your use and participation in our website. With accessing and using the The Liquid Company website you accept the terms and conditions outlined below in full. You signify that you have read these terms and conditions and agree to be bound by them and comply with them. If for any reason you do not agree to be bound by these terms and conditions you must not use our website. The Liquid Company reserves the right to amend these terms and conditions at any time.
Purchases by persons under the age of 18 are not permitted in the UK. You represent that you are an adult aged 18 years or older and are agreeing to and accepting these terms and conditions. Otherwise, you are prohibited from accessing and using this website. The Liquid Company reserves the right to cancel any sales transaction where it reasonably believes the purchaser is purchasing products on behalf of a minor, based on its sole discretion.
User Generated Content
The material, images, sounds, text, information and communications that you submit to our website for whatever purposes will grant us a worldwide, non-exclusive license to reproduce, translate, distribute and publish in for existing or future commercial purposes.
The communications and material you submit to our website will be handled in a non-confidential and non-proprietary manner and you also grant us the right to sub-license these rights and the right to bring any actions for infringement on of these rights.
You must not submit any illegal or unlawful content and must not infringe on any third party’s legal rights.
To the extent allowed by the law, The Liquid Company shall not be liable for direct, indirect or consequential loss or damage arising out of the services or products sold from or referred to on this site in the following circumstances:
- For losses that were not foreseeable to both parties when the contract was made.
- For losses that were not caused by any breach on the part of The Liquid Company or their suppliers for business losses and/or losses to non consumers.
You hereby indemnify The Liquid Company and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including, without limitation, legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions.
Responsibility for Product Use
You hereby take full responsibility for the use of your The Liquid Company product. The The Liquid Company e-liquids contain nicotine, propylene glycol, flavouring, and other safe flavouring ingredients. Propylene glycol is a water based ingredient found in many health products and medicines. You should consult a doctor before using any vaping product. The effects of nicotine are stimulation, a feeling of relaxation, calmness, and alertness. These effects can last from minutes to hours, and nicotine is considered habit forming and addictive. The carcinogenic properties of nicotine in a standalone form, separated from tobacco smoke, have not been evaluated by the International Agency for Research on Cancer/IARC.
The Liquid Company is not responsible for any harm, loss, or allergic reaction that maybe be caused by your use of the products sold on our website.
When ordering from The Liquid Company you are responsible for all customs, duties/taxes and assuring that the product can be lawfully imported to the destination country.
Returns and Cancellation Policy
PLEASE NOTE: The Liquid Company only offer a warranty on faulty products. The Liquid Company do not offer a warranty if you do not like the product.
Please check all goods when you receive them as the warranty will run from the date of your receipt.
You will have 14 days from the date of receipt to cancel your order. You can return the order to us unopened and in its original condition to receive a full refund (customer to pay shipping costs).
The following procedure must be followed in order to carry out a warranty claim: email email@example.com informing us of the Order ID (or your full name) and a reference to the item in question. A copy of the returns form will then be sent out to you. Please note that failure to fill out the returns form can result in a delay in processing any warranty claims. Once the goods are received, The Liquid Company will test and inform you of the findings. If the goods are found to be faulty then we will immediately ship out replacement items or issue a refund. Please allow 5 working days for accurate testing and a response.
Our products contain nicotine. Nicotine is an addictive substance and can be fatal if consumed incorrectly. None of our products are suitable for anyone under the age of 18, or for use by pregnant or breast feeding woman. Please note that you should fully read and agree to our Terms and Conditions before making any purchases from our website.
Our products are not recommended for anyone who does not currently smoke or anyone who has any medical conditions. Please make sure all our products are kept in a locked location and out of reach of children/minors/pets and anyone else that should not be consuming nicotine.
If you know someone has consumed your nicotine product they should seek immediate medical assistance.